Which license type should the company purchase?

A company is planning to implement a stand-alone Contact Center Manager Server (CCMS) license with 50 Voice Agents. Which license type should the company purchase? A. Essential B. Nodal NCC C. Nodal Enterprise D. Corporate Enterprise Explanation: Show Answer

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Which process is used to associate a CCT server with CCMS?

When commissioning an Avaya AuraTM Contact Center, You need to associate the Communication Control Toolkit (CCT) with a Contact Center Manager Server(CCMS) Assume the CCMS has Open Queue enabled. Which process is used to associate a CCT server with CCMS? A. In the Communication Control Toolkit (CCT) Windows interface go to Avaya, then to Contact […]

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Which statement about Security Framework backup true?

A customer has just completed installing an Avaya AuraTM Contact Center solution with Contact Center Manager Server (CCMS), Contact Center ManagerAdministration (CCMA) and Security Framework, The CCMA Server which was just installed with Security Framework needs to be backed up. Which statement about Security Framework backup true? A. Use the CCMA Backup and Restore link […]

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