What can be interpreted from the above log entry to find the resolution?

A customer is not able to login to AMM Webpage. The browser displays the error message: “ServiceUnavailable”. The customer uses the domain name lab.trn.avaya.com for their Equinox Solution. When thecustomer analyzed the Catalina log file they found the following log entry when they tried to login. What can be interpreted from the above log entry […]

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Which reason is a valid reason for this problem?

A customer is unable to login to their own Equinox Virtual Meeting Room using Bill Evans from AvayaEquinox Thick Client. The customer is able to login to other Virtual Meeting Rooms using Bill Evans fromAvaya Equinox Thick Client. When they traced the Equinox Management iVIEW.log they observed thefollowing error message. Which reason is a valid […]

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ICE Trace [135.60.134.xx:6200 ->136.60.135.xx:3478] ALLOCATE-REQUEST Failed Which reason is a valid

A customer can login to Equinox Web Client successfully but they cannot make or receive calls. The customer tried to call one of their Thick Client and received “Failed INTERNAL_ERROR” on this WebClient. While troubleshooting they find the following error message on the AAMS monitoring activesessions. ICE Trace [135.60.134.xx:6200 ->136.60.135.xx:3478] ALLOCATE-REQUEST Failed Which reason is […]

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Which option is mandatory for the Clients to use video?

Avaya Equinox Clients require a Communication Manager Endpoint Profile to use video capabilities duringthe calls. Which option is mandatory for the Clients to use video? A. IP Video Softphone must be disabled B. Enhanced IP Features must be disabled C. Enhanced IP Features must be enabled D. IP Video Softphone must be enabled Explanation: Show […]

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