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Avaya currently uses an online diagnostic methodology for partners to raise trouble tickets and receive
assistance. The methodology is named Avaya Diagnostic Methodology.
When Avaya Tier 3 support works a trouble ticket, what is the final step in the Avaya Diagnostics
Methodology that they will perform?

A. Install a patch to fix the problem.

B. Update the Knowledge Management database.

C. Implement corrective actions.

D. Implement a solution.


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