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This question requires that you evaluate the underlined text to determine if it is correct.
You need to troubleshoot network environment problems. First, you define the issues that are most likely
causing the symptoms. Then you eliminate each issue until the symptoms disappear.
This approach is referred to as "performance" troubleshooting.
Select the correct answer if the underlined text does not make the statement correct. Select "No change is
needed" if the underlined text makes the statement correct.

A. Systematic

B. Specific

C. Trial and error

D. No change is needed

The ability to troubleshoot effectively reduces downtime and increases safety.
A Systematic approach brings efficiencies to the process of troubleshooting.
Step 1: Observe Behavior
Step 2: Define Problem Area
Step 3: Identify Possible causes
Step 4: Determine Most Probable cause
Step 5: Test and Repair

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